Why AMI? - Automated Motion : Robotic Pick - Pack - Palletize Solutions

Go to content

Main menu:

Why AMI?

About Us

We deliver professionalism and quality on every project

Define the Customer's Expectations
- Automated Motion strives to provide a solution that exceeds expectations
- We clearly define what is requried for a successful solution and what we are providing
- Established cost, scope and delivery so customers can plan accurately
- Define key milestones for project reviews and delivery

Define the Customer's Requirements
- Experience is highly valued in our business so a satisfied customer is a life time partner
- Work with the customer to understand the characteristics of their product and operation

Clearly Define the Project Scope
- Defining a ‘project scope’ is classified by the deliverables, project boundaries, features and functions as all of these impact the end result
- Understanding the ‘project scope’ means breaking down the project into manageable tasks that can be clearly defined
- Provide clear and concise approval drawing so the customer knows what is being purchased
- Include the owner in the final review and testing phase to identify issues prior to installation

Execute and Deliver on Time
- Attaining acceptable delivery performance is critical and is broken down for each system we provide
- Performance shortfalls are eliminated by weekly progress meetings to discuss progress
- Communication is key for execution

Installation and Training
- Installation is completed by our trained staff registered with ISN Global Safety Network
- Every project proposed by Automated Motion comes with training included.  We believe this is an integral part of the long term success of any installed system
- Understand your system creates long term success that benefits all parties

Support after the Sale
- Prompt support is critical for long term benefits
- Remote dial-up support can be integrated into the system for quicker technical support
- Quarterly service calls can be scheduled to provide additional resources for the customer
- Detailed and complete documentation so that the customer has the information requried to support the system

Back to content | Back to main menu